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The Nerve Center

Powering intelligent operations through connected, contextual and continuous decision support.

The need for change

Enterprise leaders need to make data-driven decisions faster.

Companies face uncertainty, volatility and increasing demand. In order to remain competitive, they need to transform their data, processes and workflows.

Enter the Nerve Center.

The Nerve Center is a methodology for smart decision making.

More than a platform, the Nerve Center enables intelligent operations with past, present and future insights for proactive actions and outcomes. Built on intelligence including AI/ML, Nerve Centers bring together people, processes, technology and data in new ways of working.

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Benefits of a Nerve Center

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Nerve Centers enable lower costs, higher revenue, increased resiliency and improved agility.

STRATEGIC OUTCOMES

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Become a data-driven enterprise

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Win over customers and consumers

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Run efficient, scalable and agile operations

FINANCIAL OUTCOMES

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Increase revenue

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Reduce costs

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Improve capital efficiency & effectiveness

Experiences brought to life

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It empowers teams to plan, execute and deliver with confidence.

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Nerve Center Executives persona

Executives

Gain a window into past, present and future operations to make decisions with confidence.

Nerve Center Manager persona

Managers

Access root-cause analysis and decision support to troubleshoot operational disruptions.

Nerve Center Teams persona

Teams

Unlock coordination across teams with automated workflows for increased productivity.

Features

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Sense

Predictive insights and alerts empowering you to handle the invisible before it becomes visible.

  • Predictive alerts with severity levels (early warning signals)
  • Deviations to “Happy” path
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Respond

Automated workflows driving efficiencies across organizational processes while providing enhanced abilities to balance cross-functional and cross-enterprise tradeoffs.

  • Root cause analysis 
  • “What if?” scenarios
  • Augmented decision support (e.g., Recommended next-best action)
  • Automated workflows
Manage

E2E transparency with persona-based visibility and performance management.

  • Action tracking
  • Value tracking
  • KPI dashboard
  • Near real-time insights
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Launching a Nerve Center

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A methodology designed with impact and scale in mind

We work with clients to identify use cases that translate into business value. These are enabled by capabilities that include visibility, predictive insights and alerts, and end-to-end orchestration. When rolled out through our “Fast90” agile sprints, this approach generates value quickly while strengthening the organization. 

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Case study

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The Nerve Center enabled proactive behaviors to negotiate, innovate and execute with speed and confidence - unlocking $100M+ of value in the first year.

Key services

  • Data quality and Master Data Management
  • ML models to enable predictive and prescriptive analytics
  • Process engineering
  • UI/UX designed for efficient user experiences
  • Change Management to drive adoption

Take the step towards building resilient operations

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