90% improvement in the user experience by deploying a tailor-made middleware solution for a pharmaceutical company

INDUSTRY

Retail

INDUSTRY

Retail

Key Outcomes

90% User Experience Improvement

Dramatically enhanced user interactions with tailored middleware.

95% Efficiency Gain

Significantly increased operational efficiency.

99% Uptime Achieved

Ensured near-perfect system availability.

85% Automated Testing Implementation

Greatly increased testing automation for reliability.

Overview

To significantly enhance user experience, a $28 billion pharmaceutical company implemented a tailor-made middleware solution to address scalability and monitoring challenges. With expertise in data and digital transformation, the solution included automated data integration, real-time visualization dashboards for decision-making, and automated deployment to the cloud. This resulted in a 90% improvement in user experience, 95% efficiency gain, 99% uptime, and 85% in automated testing, supporting the company's extensive global operations.

This $28 billion pharmaceutical company is listed on the Forbes Global 2000. With more than 40,000 employees worldwide, it markets its pharmaceutical products in approximately 110 countries and has R&D and manufacturing facilities in seven countries.

With deep data and digital transformation knowledge, our solution owners delivered a tailor-made solution. This involved:

Curated and automated data for optimized integration.
Developed real-time visualization dashboards for informed decision-making and continuous monitoring.
Automated the deployment process for seamless data transfer from on-premise sources to the cloud.
Established an API to bridge interaction between key systems.

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