Case Study
175% increase in user adoption with advanced analytics and workflow automation in a proprietary procurement platform
- Industry: Chemicals
A Fortune Global 500, one of the largest chemical companies in the world. This $47 billion multinational chemical company employs around 19,000 people and is a global leader in innovation, consistently developing high-quality chemicals, polymers, fuels, and technologies.
Challenge
- High manual intervention in procurement processes
- Inaccurate or outdated data affecting decision-making
- Poor communication channels between internal and external stakeholders
Solution
The focus was on enhancing the user experience in the company’s proprietary procurement platform by leveraging advanced analytics, workflow automation, and persona-based workbenches. Solutions included:
- Long lead visibility and supplier performance tracking for turnarounds
- Automated workflows for bid waivers and DOA
- Category strategy platform for comprehensive analytics, including margin optimization, CO2 emissions strategy, risk assessment, routine maintenance digitization, and SIPA analytics
Capabilities leveraged
Data & Analytics
Process Transformation
Application Development
Outcome
175%
increase in user adoption
with 5,000 monthly views
25%
Enhanced decision-making:
real-time insights and automation for procurement teams
Enhanced decision-making:
real-time insights and automation for procurement teams
Increased efficiency:
fewer manual tasks, better data, streamlined communication
Cost savings:
automated workflows and analytics cut operational costs