30% increased adoption by deploying a comprehensive coaching portal for a Fortune 500 tech company
This multinational technology company is one of the largest of its kind in the world and is listed on the Fortune 500. It serves a global customer base in 180 countries and has extensive R&D and manufacturing operations worldwide.
Developed a comprehensive web application that serves as a global solution for agents, managers, and coaches to assess coaching needs, manage the coaching process, and record results & feedback. The solution includes:
Improved user satisfaction
Improvement in coaching outcomes