Streamlined Contract-to-Pay Portal: Pharmaceutical Giant Accelerates Market Penetration at 32% Less Cost to the Business within a Year

Key Outcomes
32% Cost Reduction
by migrating and centralizing systems, eliminating manual reporting, and reliance on third-party licensing
3500+​ Onboarded
healthcare professionals successfully onboarded error-free within a year.
​Enhanced Scalability
through refined UX/UI and transformed reporting from manual to automated processes.
Overview

A US based pharmaceutical powerhouse partnered with Aligned Automation to modernize their healthcare professional onboarding, previously reliant on 15-year-old legacy systems.

Challenges

  • Complex Questionnaires: The client lacked a centralized repository and configurable professional profile questionnaire during onboarding, including specialties, credentials, and CVs.
  • Data Entry Inefficiencies: Initial onboarding required comprehensive manual data entry without validations, resulting in inaccurate data capture and missing reports.
  • Fair Market Value: The client computed fair market value for healthcare professionals (HCPs) based on questionnaire responses, initially using a costly 3rd party system.

Value Delivered

Aligned Automation developed a custom web application, replacing an external tool and eliminating licensing needs. The goal was to accelerate market penetration efforts by optimizing and scaling the healthcare professional onboarding process at less cost to the business.

  • Web Portal Development: Centralized the management of Credentials, Specialties, and Fair Market Value, streamlining onboarding and contracting.
  • HCP Onboarding Questionnaire: Configurable questionnaire with branch logic for accurate data collection, improved user experience, and Fair Market Value determination.
  • Centralized Payment Services: Seamlessly integrated calculated values and contracting details into a partner payment processing system.

Capabilities

App Development

Data Integration​

Data Transformation​

UX/UI Design

About Client

Global leader in pharmaceuticals with operations in over 150 countries worldwide and revenue exceeding $34B. Known for its contributions to clinical treatments and drug manufacturing .​

Case studies

Chemicals

175% increase in user adoption with advanced analytics and workflow automation in a proprietary procurement platform

Technology

25% increase in self-help dispatches using a data-driven approach to improve customer service for a Fortune 500 tech company

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Let us know your goals. We'll help you get there faster.