60% Improvement in Service Compliance and Incident Reduction through GenAI-optimized Document Summarization

Technology

60% Improvement in Service Compliance and Incident Reduction through GenAI-optimized Document Summarization

INDUSTRY

Technology

INDUSTRY

Retail

INDUSTRY

Retail

Key Outcomes

60% Fewer Incident

AI-generated bulletins enabled legal adherence to evolving fair use laws, ensuring timely updates and statewide compliance

12% Faster Updates

Reducing bulletin creation time from 2 days to 4 hours through streamlined processes

10% Legal Savings

Through reduced legal fees and penalties due to improved compliance

Swift Regulatory Adaptation

Maintained competitiveness and customer trust through automated updates

Overview

The global tech leader, specializing in IT and electronics, must provide regional regulatory and compliance documentation for each product. The regulatory compliance team is responsible for managing legal compliance for fair use laws across various states and needs to stay updated with evolving regulations.

Aligned Automation developed a web-based application to review, identify, summarize, and update bulletins/documents. The solution included:

Data Lake: A centralized repository for all data types, enhanced accessibility and integration
Web Scraping: Automated data extraction, transformation, and collection from websites
GenAI Summarization: Documents and generated bulletins for faster updates and actionable insights with LLaMA-2
Trigger Automation: Enhanced search, review, and update process for documents
Notifications & Alerts: Updated users on summary completions and document statuses

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