20% cost savings with an Engineering Service Request (ESR) optimization solution for multinational chemical manufacturer

INDUSTRY

Retail

INDUSTRY

Retail

Key Outcomes

10% Standardization

Reduced errors and rework by 10%

20% Cost Savings

Cut costs by 15-20% for application maintenance and outsourcing

20% Insightful Metrics

Improved decision-making efficiency by 20%

50% User Adoption

Increased by 50-100% within the first year and global scalability enhanced operational agility across all sites

Overview

A Fortune Global 500 chemical manufacturer faced high maintenance costs, fragmented systems, and limited project visibility. Aligned Automation developed a configurable web-based Engineering Service Request (ESR) application with role-based controls and a unified repository, achieving 10% error reduction, 15-20% cost savings, and a 50-100% increase in user adoption within the first year.

A Fortune Global 500, one of the largest chemical companies in the world. This $47 billion multinational chemical company employs around 19,000 people and is a global leader in innovation, consistently developing high-quality chemicals, polymers, fuels, and technologies.

Our Solution Owners with deep data and digital transformation knowledge and IT expertise curated data, improved and automated processes, and built visualization dashboards for real-time business decisions, monitoring, and continuous improvement.

Development of data product solution on an existing platform (AWS technology stack) for CMS/IBU reporting and analytics team. To assist in this effort and maximize stakeholder engagement, there are four key deliverables: