60% improvement in service compliance and reduced incidents through GenAI-driven document summarization and automated bulletin generation

INDUSTRY

Retail

INDUSTRY

Retail

Key Outcomes

60% Fewer Incident

Through accurate bulletins which improved compliance

12x Faster Updates

Reducing bulletin creation time from 2 days to 4 hours through streamlined processes

10% Legal Savings

Through reduced legal fees and penalties due to improved compliance

Swift Regulatory Adaptation

Maintained competitiveness and customer trust through automated updates

Overview

To enhance compliance and reduce incidents, a tech leader collaborated with Aligned Automation to replace manual document summarization with a GenAI-driven system. This shift addressed challenges like frequent regulatory updates and manual errors, using a web-based application that features data lakes, web scraping, and LLaMA-2 for document summarization. The result was a 60% reduction in incidents, 12x faster updates, and 10% legal savings, maintaining competitiveness and customer trust.

The global tech leader, specializing in IT and electronics, must provide regional regulatory and compliance documentation for each product. The regulatory compliance team is responsible for managing legal compliance for fair use laws across various states and needs to stay updated with evolving regulations.

Aligned Automation developed a web-based application to review, identify, summarize, and update bulletins/documents. The solution included

Data Lake: Centralized repository for all data types.
Web Scraping: Automates data extraction, transformation, and collection from websites.
LLaMA-2: Summarizes documents and generates bulletins.
Trigger Automation: Searches, reviews, and updates documents.
Notifications & Alerts: Updates users on summary completions and document statuses

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