This global company is one of the largest in the plastics, chemicals, and refining industries. It is publicly traded and features on the Fortune Global 500 list. The company has a presence in over 100 countries and multiple manufacturing sites across continents.

CHALLENGE

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The organization’s source-to-pay (S2P) process was fragmented, manual, and difficult to govern at scale.

Disparate workflows, inconsistent execution, and limited visibility into process performance led to low compliance rates and frequent rework. Procurement teams spent significant time correcting errors instead of driving strategic value.

Without a clear understanding of where inefficiencies existed, improvement efforts were reactive and difficult to sustain.

• Inefficient, fragmented S2P workflows across the organization
• Low compliance with procurement policies and controls
• High levels of manual intervention and process rework
• Limited visibility into process bottlenecks and performance gaps
• Inability to continuously optimize and scale operations

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SOLUTIONS

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Aligned Automation implemented a data-driven transformation of the S2P process, combining process mining with intelligent automation to uncover, analyze, and resolve inefficiencies at scale.

By creating a transparent, end-to-end view of procurement workflows, the solution enabled teams to identify bottlenecks, enforce compliance, and streamline execution.

Automation was applied to high-friction areas, reducing manual effort while improving consistency and control across the process.

Key capabilities included:

• End-to-end process mining to map and analyze S2P workflows
• Identification of bottlenecks, deviations, and compliance gaps
• Automation of repetitive, error-prone tasks across procurement
• Standardization of processes to improve consistency and governance
• Continuous monitoring to drive ongoing optimization and improvement

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What Changed

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The S2P function evolved from a reactive, manual process into a transparent, optimized, and continuously improving operation.

Teams can now operate with greater efficiency, enforce compliance more effectively, and reduce rework, enabling procurement to shift focus from execution to strategic impact.